Privacy Policy - Bet Hippos

At Bet Hippos, we are committed to safeguarding the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, protect, and share your data when you engage with our platform.

Information We Collect

We collect various types of information to provide and improve our services. The types of data we gather include:

Personal Identification Information: Name, email address, phone number, and address.
Account Information: Username, password, and security questions.
Transactional Data: Betting history, transaction records, and payment information.
Usage Data: Browsing history, interaction with the platform, and preferences.
Technical Data: IP address, browser type, and operating system.

How We Use Your Information

Your information is utilized to enhance your experience and provide better services. Specifically, we use your data for:

Service Delivery: Processing transactions and managing your account.
Personalization: Tailoring content and offers based on your preferences.
Communication: Sending updates, newsletters, and promotional materials (with your consent).
Improvement: Analyzing usage patterns to enhance our platform.
Security: Protecting against fraud and ensuring the safety of our services.

Data Protection

Protecting your personal information is paramount. We implement a variety of security measures to maintain the safety of your data:

Encryption: Data encryption in transit and at rest to prevent unauthorized access.
Access Controls: Restricting access to personal information to authorized personnel only.
Regular Audits: Conducting security audits and assessments to identify and mitigate vulnerabilities.
Secure Storage: Storing data on secure servers with robust physical and digital protections.

Information Sharing

We respect your privacy and do not sell your personal information to third parties. However, we may share data in the following circumstances:

Service Providers: Trusted third-party vendors who assist in operating our platform.
Legal Requirements: Complying with laws, regulations, or legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

Your Rights

You have the right to access, correct, or delete your personal information. Additionally, you can:

Update Account Information: Modify your personal details through your account settings.
Opt-Out: Unsubscribe from marketing communications at any time.
Data Portability: Request a copy of your data in a structured, commonly used format.
Restrict Processing: Limit how we use your data under certain conditions.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on Bet Hippos:

Session Cookies: Temporary cookies that expire once you close your browser.
Persistent Cookies: Remain on your device for a set period to remember your preferences.
Tracking Pixels: Used to monitor website traffic and user behavior.

You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our platform.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This duration depends on the type of data and the reasons for which it was collected:

Account Information: Until you choose to delete your account.
Transactional Data: For a minimum period required by financial regulations.
Usage Data: For analytical purposes, typically retaining data for up to two years.

Once the retention period expires, we securely delete or anonymize your information.

Children's Privacy

Bet Hippos is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such data being provided, we take steps to delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries outside your own. We ensure that appropriate safeguards are in place to protect your data during such transfers, complying with relevant data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When significant changes occur, we will notify you through our platform or other communication channels.

Consent

By using Bet Hippos, you consent to the terms outlined in this Privacy Policy and agree to the collection and use of your information as described.